Answered By: Charlotte Beyer, MSIS, AHIP Last Updated: Nov 02, 2022 Views: 1993
UpToDate makes you renew your account every 90 days to retain mobile access. Since mobile access in the app does not require you to sign in with a RFUMS username/password, UpToDate needs you to verify you are still a current RFUMS student, faculty, or staff member and are therefore eligible to receive access through the University's subscription.
To renew your access, do the following:
- Go to the Library homepage (https://www.rosalindfranklin.
edu/library), and click on UpToDate under Popular Resources.
- If prompted, login with your HelixNet username and password.
- Once you are on the UpToDate homepage, look to the upper right corner of the screen. If you see Rosalind Franklin University User, click on Log out.
- Click on Log In.
- Login with your UpToDate username/password you used to register.
It may take a few minutes to for the web version of UpToDate to sync with the mobile version. PLEASE NOTE: you do not have to physically be on campus to do this. You can renew on a laptop, tablet, phone - anything with a web browser.
If you have any problems after following the steps above, please let us know.